Privacy Policy

Your privacy matters to us. Here's how we protect your information.

Last Updated: October 28, 2025

1. Information We Collect

Information You Provide

When you subscribe to our educational services, we may collect:

  • Name and email address
  • Discord username
  • Payment information (processed securely by Whop)
  • Communications with our support team

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on site
  • Referral source
  • Anonymous analytics data via Vercel Analytics

2. How We Use Your Information

We use collected information to:

  • Provide access to our educational Discord community
  • Process payments and manage subscriptions
  • Send educational content and service updates
  • Respond to support inquiries
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Payment Processors: Whop processes all payments and subscriptions
  • Discord: Your Discord username for community access
  • Analytics Providers: Vercel Analytics (anonymous data only)
  • Legal Requirements: When required by law or to protect our rights

4. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential website functionality
  • Anonymous analytics
  • Remembering your preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Data Security

We implement reasonable security measures to protect your information, including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through Whop
  • Limited employee access to personal data
  • Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Opt-Out: Opt out of marketing communications
  • Restriction: Request restriction of processing

To exercise these rights, contact us at support@prismoptionslab.com

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After you cancel your subscription, we retain certain information for legal and accounting purposes as required by law (typically 7 years for financial records).

8. Third-Party Services

Our website integrates with third-party services:

  • Whop: Payment processing and subscription management
  • Discord: Community platform
  • Vercel: Hosting and analytics

These services have their own privacy policies. We encourage you to review them:

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Marketing Communications

With your consent, we may send you:

  • Educational content and market insights
  • Service updates and announcements
  • Special offers (rarely)

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: support@prismoptionslab.com

Or visit our contact page.

14. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we don't sell data)
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

To exercise these rights, email us at support@prismoptionslab.com with "CCPA Request" in the subject line.

15. European Residents (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, contact us at support@prismoptionslab.com