Get in Touch
Have questions about our educational community? We're here to help.
Discord Community
The fastest way to reach us is through our Discord community. Get real-time responses from our team and community members.
Join Discord →Email Support
For detailed inquiries or support requests, send us an email and we'll respond within 24-48 hours.
support@prismoptionslab.com
Response Times
- • Discord: Typically within 1-4 hours during market hours
- • Email: Within 24-48 hours on business days
- • Weekend inquiries: Responded to Monday morning
Before You Contact Us
- • Check our FAQ page for common questions
- • Review our educational content
- • See disclaimers for risk information
What We Can Help With
✓ We Can Answer
- • Questions about our methodology
- • Subscription and billing questions
- • Discord access issues
- • Educational content explanations
- • General trading education questions
- • Website technical issues
✗ We Cannot Provide
- • Personalized investment advice
- • Specific trade recommendations for your account
- • Tax or legal advice
- • Broker recommendations or account setup help
- • Guarantees of trading results
- • Real-time portfolio management
Looking for more information about our community?